How Sustainable Omnichannel Strategies Reduce Costs and Optimize Customer Service!
"Reduce your working capital – now!"
With this presentation by Checkpoint Systems, the first Think WIOT Day "Knowledge for Retailers" will start as a digital livestream conference on February 17th, 2021.
Stephen Howells, Director Business Development & RFID Solutions Northern Europe at Checkpoint Systems, will be the first speaker in the "Best Practice in Fashion Retail" category to present how RFID enables a successful omnichannel model and why branches must become mini fulfillment centers. Participation is free.
The digital transformation of retail picked up speed significantly in 2020, accelerated by the Covid-19 pandemic.
According to a recent McKinsey study, six out of ten people now use at least one digital channel when shopping for a clothing item.1 New services and sales channels such as “Buy Online and Pick Up from Store”, or BOPIS for short, are coming to the fore. Customers expect to get exactly the goods they have ordered reliably - contactless and without long waiting times. The most important prerequisite for communicating exact pick-up or delivery times to customers and adhering to them is an inventory overview in real time.
This is only possible with RFID solutions that provide information about every item in the store and in the warehouse and thus increase inventory accuracy to up to 99 percent.2
RFID as the Key for Optimized In-store Processes
Stephen Howells, in his role as Director Business Development & RFID Solutions Northern Europe at Checkpoint Systems, speaks almost daily to retailers and brands in the clothing and footwear industry about RFID solutions. RFID is the technological basis to enable omnichannel initiatives to react quickly to changing customer demands and to reduce costs.
As part of his lecture at the Think WIOT Day "Knowledge for Retailers" on February 17th, he explains the great importance of omnichannel customers, how their expectations can be efficiently met by RFID and what a pilot project of an RFID rollout with Checkpoint Systems can look like - including figures for experience-based ROI, the average increase in sales achieved through RFID and the possible reduction in inventory.
End-User Experience Follows the Technical Lecture
According to the “Twin Lecture” concept of the Think WIOT Days, the technology lecture by Checkpoint Systems will be followed by a practical use case: Alexander Yashin, an expert at LPP, and Agata Mielewczyk, a program manager will speak from 10:25 to 10:50 a.m. about the implementation and roll-out out of RFID solutions from Checkpoint Systems in more than 1,200 stores of Reserved, Cropp, Mohito and House branches and the associated logistics centers.
During the subsequent live Q&A, questions can be put to the two speakers.
Service from the Factory to the Store
Checkpoint Systems is part of CCL Industries and is represented worldwide with 154 locations and around 4,800 employees in 21 countries. RFID inlays, apparel labeling, RF / RFID hardware and RF / RFID software are part of the company's portfolio. 56 engineers are employed in research and development, 81 software engineers and 400 field service technicians are available to provide customer support.
Companies such as Inditex, Finish Line, LPP, JBC, Decathlon, C&A, Kohl’s, Asics, John Lewis, Landmark and many others rely on RFID solutions from Checkpoint Systems. The company offers services from the factory to the store from a single source. The solutions are used in distribution centers and stores as well as at retailers around the world.
Stephen Howells comments: „Inventory accuracy is fundamental to the excellent operation of omnichannel solutions. An RFID solution that provides information about every item in the store and warehouse is the only way to get there.“
Simply Register and Get Access to ALL Think WIOT Days
Register today - participation is free! With your registration you will be granted access to all 2021 Think WIOT Days! The one-time registration is all it takes to attend all 1-day livestream conferences with just one log-in. The full program and further information can be found here.
- 1 Mckinsey & company, August 2019 “ready to ‘where’: getting sharp on apparel omni channel excellence”
- 2 GS1 report : “measuring the impact of RFID in retailing”, Adrian Beck , Feb 2018.