Consumer smartphones cannot deliver what employees really need! Companies today increasingly need to incorporate new technologies into their business processes and supply chains. Only then can they assert their position and are thus able to grow. In this regard, mobile technologies are the leading factors why companies need to keep abreast of this. Especially in any industrial environment, the question arises: what is better – consumer smartphone or classic data collection device? DENSO launched the first CCD scanner more than 30 years ago and has always evolved with new innovative technologies. “To be sure, consumer smartphones are increasingly being used in industries such as retail and logistics, and they are certainly creating numerous advantages. However, they cannot serve as replacements for handheld terminals because they cannot compete with them in functionality”, says Nicole Edler, Manager Sales Support.