The first robot in food retailing! The "2020 Shopper Study" by Zebra Technologies shows that 75 percent of surveyed millennial customers and more than 50 percent of Generation X customers who order products online have previously visited shops. One of the main reasons for shopping online is the insufficient availability of goods in stationary retail. This situation leads to a high number of customer complaints and causes dissatisfaction at work for 43 percent of retail employees. 39 percent of the consumers surveyed confirmed that they have already left a grocery store at least once without shopping because the desired product was not in stock. Zebra Technologies wants to eliminate this stock shortage with the SmartSight solution. The objective is to increase the availability of goods to a maximum. The solution includes the EMA50 robot, a software platform and Professional and Managed Services. Alexander Honigmann, Sales Director Retail and Logistics Germany, Zebra Technologies, in an interview with RFID & Wireless IoT Global.